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or Curbside

Janet Carr

CEO

We’re carving out a new normal at Tandy! I am excited to share that we are beginning a phased approach to safely reopen stores to the public in addition to offering contact-free curbside pickup. This will be just a few stores to start, but we expect to continue reopening locations as it becomes safe to do so. The health and safety of our employees, customers, their families, and our communities are our highest priority. This is what we’re doing to safely welcome you back into our stores:

• We’ve asked that any employee with fever or symptoms of illness stay home. We hope you will too—and that you get better soon!
• Face coverings are required to be worn by associates and customers while in our stores.
• We are practicing social distancing and ask all customers to do the same by maintaining a distance of at least six feet from others while in the store. We may need to limit the number of shoppers in the store at times.
• We’re still accepting all forms of payment. If you prefer cash, we ask that you place it on the counter instead of handing it to the store associate.
• We are following CDC and local guidelines to sanitize high touch surfaces frequently.
• All in-store classes and Open Tables remain closed, but we continue to #leathertogether in online classes and other digital resources via our Instagram and Facebook.  
• The response to COVID-19 is still ongoing.  The road back to normal will have more twists and turns. We’re closely monitoring infection hot spots where our stores are located.  As these situations unfold, we may need to modify staffing and store hours, switch to curbside-only or reclose our store temporarily to do our part in keeping employees and customers safe in these affected communities.  

For our customers who are not comfortable shopping in store, we are offering contact-free curbside pickup at all reopened locations and other select locations. Just call your local store to place and pay for your order in advance. Our associates will work with you to set up a pickup time and bring your order right out to your car.  

We’re open all day, every day online.  For our customers that do not have an open store nearby, continue to visit us at tandyleather.com and we will deliver your order right to your home.  If you need additional assistance placing an order, call us at 877-LEATHER.

In the face of uncertainty over the duration and ongoing economic impact of the COVID-19 pandemic, we had to take a closer look at the profitability of our store locations.  After which we made the difficult decision to permanently close 8 of our store locations. These are very tough decisions that have an impact on our employees, our customers, and our communities, which we do not take lightly. We are taking every precaution to ensure that Tandy Leather survives the pandemic and we continue the legacy that has been built over the last 100 years.

On behalf of the entire Tandy team, we thank you for your continued support, loyalty and patience as we all get through this challenge.  Whether it is online or in-store, we are all looking forward to seeing you again soon!